Cookie Policy

Last updated July 22, 2020

At WeSolve We believe in being open and clear about what kind of data We collect. In this document We therefore lay out in detail what kind of cookies We use and why.

Why and how We use Cookies

Like most online services, We use cookies to keep WeSolve running smoothly. Cookies are very small text files that are stored on Your computer when You visit some websites. We use cookies to help identify Your computer so We can tailor Your experience and remember where You are in the process. We use cookies both in Our webapp (e.g. https:/www.wesolve.app and all other subdomains) and Our main website (http://18.158.108.108 and its pages). A cookie does not contain Your name or other personal information but We may use the information gained through cookies with personally identifiable information to gain a better understanding of the use of Our Service.

How Cookies Work

Some cookies stay in Your browser for a longer period of time, others are deleted the moment You close Your browser. This expiry date depends on what the cookie is used for and sometimes depends on decisions made by some of the third-party service providers. Cookies can only be accessed in Your browser by the service that created them. You can choose to disable or delete any cookies already stored on Your computer, but doing so may stop Our website from functioning properly.

WeSolve Cookies

Usage of the WeSolve webapp located at http://18.158.108.108 and other subdomains of wesolve.app use cookies to keep ideas and people safe and secure.

Name Lifetime Purpose
sessions 5 years We use this cookie to make sure that people can switch between the Spaces they are logged in to.
theme Indefinite We use this cookie to determine which style theme to use for the Space that You are currently logged in to.
sideBarCollapse Indefinite We use this cookie to remember Your preference of whether the sidebar should be collapsed or not.
didAskUserForNotification Indefinite We use this cookie to remember if We have asked for your permission to receive push notifications or not.

Third-Party Cookies and Web Beacons

The third-party services We use have been carefully selected. They are necessary to bring You the best possible experience and to continuously improve Our product and Service.

Google

We use various products and features provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

Google Tag Manager

Please note that that we use the Google Tag Manager. The Google Tag Manager itself does not collect personal data. It facilitates the integration and management of our tags. Tags are small code elements which serve to measure traffic and visitor behaviour, to detect the impact of online advertising or to test and optimize Our Web application and websites. For further information about the Google Tag Manager visit: https://www.google.com/analytics/tag-manager/use-policy/

Google Analytics

Our Web application and our websites use the analytics service Google Analytics. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of Our Web application and websites (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google is certified under the EU-US Privacy Shield and ISO 27001 certified.

We draw your attention to the fact that Google Analytics is supplemented by the code “gat._anonymizeIp();” on Our Web application and websites to guarantee the anonymised collection of IP addresses (so-called IP-masking).

In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating Your use of Our Web application and websites, compiling reports on website activity for Our Service and providing other services relating to website activity and internet usage to Us. Google will not associate Your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Disable Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. Please note that on Our Web application and websites, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

Google Dynamic Remarketing

We use Google Dynamic Remarketing to advertise WeSolve across the Internet, in particular on the Google Display Network. Dynamic re-marketing will display ads to You based on what parts of Our websites You have viewed by placing a cookie on Your web browser. This cookie does not in any way identify You or give access to Your computer or mobile device. The cookie is used to indicate to other websites that “This user visited a particular page, so show them ads relating to that page.” Google Dynamic Remarketing allows Us to tailor Our marketing to better suit Your needs and only display ads that are relevant to You.

If you do not wish to see ads from WeSolve, You can opt out of Google’s use of cookies by visiting Google’s Ads Settings. For further information visit Google’s privacy policy.

Sendgrid

We use Sendgrid as a reliable provider for sending emails. Sendgrid does not use traditional cookies but it does use tracking pixels (“Web beacons”) that give Us an indication of if and when emails are opened.

Google Analytics

We use Google Analytics to keep an overview of what kind of people are interested in Our services, and how said people are interested. We use Google Analytics  on Our websites but not in Our Web application.

Name Lifetime Purpose
_ga

 

2 years This cookie is used to distinguish between visitors with a unique anonymous id.

You can read more about Google Analytics cookies on https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

If You want to opt out of being tracked with Google Analytics, You can do so with the following add-on for Your browser: https://tools.google.com/dlpage/gaoptout

LinkedIn

We use Linkedin Ad analytics to learn about what kind of people are interested in Our services and to display ads to the right people. We only use LinkedIn Ad analytics on Our websites, but not in Our Web application.

Name Lifetime Purpose
BizoData

BizoUserMatchHistory

BizoNetworkPartnerIndex

6 months This cookie tracks LinkedIn insights and ad tags.

You can read more about how LinkedIn uses cookies on https://www.linkedin.com/legal/cookie-policy

Your consent for cookies applies to http://18.158.108.108 and all its subdomains and pages.

Facebook

We also use retargeting tags and Custom Audience provided by the company Facebook Inc. (1601 S. California Avenue, Palo Alto, CA 94304 USA, “Facebook”).

Facebook Custom Audiences

In the context of interest-based online advertising, We use the product Facebook Custom Audiences. For this purpose, a non-reversible and non-personal checksum (hash value) is generated from Your usage data. That hash value can be transmitted to Facebook for analysis and marketing purposes to servers in the USA. The collected Information contain your activities on Our websites. (e.g. browsing behaviour, visited sub-pages, etc.). Your IP address is transmitted as well and used for geographical controlling of advertising. The data collected is only transmitted encrypted to Facebook and is anonymous. This means that the personal data of individual users are not visible to Us.

For more information about the privacy policy of Facebook and Custom Audience, please check https://www.facebook.com/about/privacy/ or https://www.facebook.com/business/a/online-sales/custom-audiences-website. If you do not want data acquisition via Custom Audience, you can disable Custom Audience here.

The cookie names that Facebook Custom Audience uses are:

c_user, ccm, dato, fr, pl, pnl_data2, sb, s, wd, x-src, xs

Facebook Exchange FBX

When you visit Our websites with the help of re-marketing tags, a direct connection between Your browser and one of Facebook’s servers is established. Facebook gets the information that You have visited one of Our websites with Your IP address. This allows Facebook to assign Your visit to one of Our websites to Your Facebook account.. We point out that We as provider of the website have no knowledge of the content of the transmitted data and the use of it by Facebook.

Facebook Conversion Tracking Pixel

This tool allows Us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that We cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing You on this matter according to our information at this time. Facebook is able to connect the data with our Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s privacy policy found under: https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes.

By using Our websites You agree to the data processing associated with the integration of Facebook pixel.

If you would like to change your preferences, you can do so under https://www.facebook.com/ads/settings.

Name Lifetime Purpose
BizoData

BizoUserMatchHistory

BizoNetworkPartnerIndex

6 months This cookie tracks LinkedIn insights and ad tags.

Managing Cookies

You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. You should be aware that you may not be able to use all our features if you set your browser to disable cookies entirely. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your preferences.

Please click below for detailed information on how to disable and delete cookies in some commonly used browsers:

Microsoft Internet Explorer

Google Chrome

Apple Safari

Mozilla Firefox